Privacy Policy

We will never sell, share, or disseminate your personal information to third parties except when required by law. Premier Spine and lawsWe are committed to taking all necessary measures to keep your information safe and confidential. We ensure that we conduct ourselves according to all federal privacy Sport Rehabilitation & Wellness is professionally dedicated to providing the best care and services without compromising your privacy.

In the same vein, we provide this notice that elaborates our information practices as well as the choices you have in how we collect and disclose your personal information.

You may also reach us through our contact page if you have comments or suggestions regarding our privacy policy or information practices.

Why We Need To Collect It
We require you to enter your personal info when booking a consultation with us either via the web or an actual visit or if you request to download free information from our website.

In the event that we do decide to send mail or newsletters, we promise to comply with Canadian and International laws in relation to opting-out, configuring your mail settings, safeguarding it in physical or electronic form, and all other areas as dictated by law.

Collected information enters our database. This helps us deliver care, consultations, and services more efficiently. Keeping this information also allows us to accurately identify patients and is normally available only to staff who are directly involved in your treatment.

These include physiotherapists or massage therapists and personnel with supporting roles like administration staff.

We do not require registration online, and neither do we record your IP address.

Information We Collect
When you book a consultation from our website, request a download, or if you visit our clinic, we will collect these types of information in our contact form:

Name

Email Address

Phone Number

Reason for needing treatment

This information is stored in our database after submission. We reserve the right to keep a record of any email or mail submitted to us by you.

Calendly Integration
We use Calendly to schedule appointments and manage bookings on our website. Calendly is a third-party service provided by Calendly LLC, which allows users to schedule meetings and appointments with us.

When you schedule an appointment through Calendly, we collect certain personal information from you, including your name, email address, and any other details you choose to provide. This information is necessary to facilitate the appointment scheduling process and to communicate with you regarding your appointment.

Please note that Calendly may collect additional information in accordance with its own privacy policy, which you can review on their website.

By using Calendly to schedule appointments with us, you acknowledge and agree to the collection and processing of your personal information by Calendly and consent to our use of Calendly for scheduling purposes.

We are committed to protecting your privacy and ensuring that your personal information is handled securely. For more information about how we collect, use, and protect your personal information, please refer to our Privacy Policy.

If you have any questions or concerns about the use of Calendly on our website or about our privacy practices, please contact us.

To Whom We Disclose It
We may disclose personal information to these agencies or persons:

Staff members who are assigned to provide care, such as your attending physiotherapist or family doctor

Public authorities where it is legally required to do so

Health regulatory agencies

Third parties like insurance companies or lawyers (Only when disclosure is required by law)

You, your next of kin, or your legal representative. These persons must be designated by you, and will act on your behalf in case your are unable to do so.

Aside from yourself or your representative and staff involved no other parties may access your information except after providing all legal proof of their right to obtain the information.

Accessing Your Personal Information
You can request access to your personal information at any time by emailing us at info@premierspineandsport.ca, by visiting our clinic at 31 Villarboit Crescent, Suite B, Vaughan, ON L4K 4R2, Canada or by calling us at 289-472-5571.

How We Protect Your Privacy
Premier Spine and Sport Rehabilitation & Wellness protects your personal information with physical safeguards such as locked entry ways, network safeguards like firewalls and passwords, and administrative safeguards such as privacy policies. While nothing can be guaranteed 100 percent, we still take it upon ourselves to use the necessary security measures to protect the information we hold and we take reasonable steps to secure it electronically or physically.

We reserve the right to change or update this privacy policy at any time and will only do so as necessary. You may receive notification from us about any changes by posting the updated policy on our website.

Your privacy is extremely important to us and the trust of our clients is essential to our success, which is why we do all that we must to protect that trust.